Frequently Asked Questions

Everything you need to know about our products, delivery, storage, and policies.

Product & Ingredients

Our products are made using real freeze-dried fruit only. We do not add sugar, preservatives, artificial colors, or unnecessary fillers.

Yes. Our snacks are designed specifically for active lifestyles — lightweight, easy to digest, and convenient before or after workouts.

Shipping & Delivery

Yes, we currently deliver across Kuwait. Delivery availability may vary slightly based on location.

Orders are typically delivered within 1–3 business days after confirmation.

Storage & Shelf Life

No. Our freeze-dried products are shelf-stable and do not require refrigeration.

When stored in a cool, dry place, our products maintain quality for an extended period, even in Kuwait’s climate.

Payment Methods

We accept major debit and credit cards. Available payment options are displayed during checkout.

Returns & Refunds

If there is an issue with your order, please contact our support team and we’ll assist you accordingly.

Approved refunds are processed back to the original payment method within a few business days.